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Shaved Ice - Customer Care - How to Order

How to Order

Ordering is easy at 1-800-Shaved-Ice.com. We offer four ways to place your order: Online, Telephone, Fax or US Mail

Online
Use your Visa or Mastercard to place your order anytime through our secure online server. 1-800-Shaved-Ice.com uses secure servers that utilize encryption technology, so you will never have to fear about using your credit card. All information transmitted is only seen by us and used only to process your order.

Phone
Simply call us directly at 1-800-Shaved-Ice (1-800-742-8334) to speak directly with one of our customer care reps. We can take your order directly over the phone or answer any questions that you may have. Generally we are available, Monday thru Friday from 9am to 5pm EST, excluding holidays. If you get our voice mail, feel free to leave a message so that we may return your call as soon as possible. You can also email us directly at CustomerCare@1-800-Shaved-Ice.com

Fax
Using a fax to place an order is also easy. Just print our our Fax/Mail Order Form (PDF Format 69 KB), fill out the necessary information and fax the form anytime to (770)-234-6333.


US Mail
If you would like to pay by check, money order, or credit card, you may also order by US Mail. Simply print our Fax/Mail Order Form (PDF Format 69 KB), fill out the required information and mail to:

1-800-Shaved-Ice
Mail Order Department
PO Box 10
Newton Grove NC 28366


Checks and money orders must be in U.S. dollars and drawn on a US bank. Checks must also have a valid nine-digit bank routing number (ABA code), located on the bottom of the check.

If your computer does not have Acrobat Reader, you will need to download and install it on your computer prior to downloading our PDF-Formatted Fax/Mail order form. Please click on the link below if you need Acrobat on your computer.

www.adobe.com
Download and install Acrobat Reader for free to view and print our Fax/Mail Order Form.




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Phone:1-800-742-8334 1-800-Shaved-Ice

 

1-800-Shaved-Ice

301 Raleigh Street

Newton Grove, NC 28366

 

Toll Free 1-800-742-8334

Direct 910-594-1691

Fax: (770) 234-6333

email CustomerCare@1-800-Shaved-Ice.com 

 

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